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J

1490

March 2nd, 2018 18:00

Issue after Open Mange Essentials 2.4 upgrade

Hi, After I upgraded OME from 2.1 to 2.4, all my devices were gone. I re-imported them but only 6 are reporting back inventory. The rest are showing "unknown". OME is on Windows 2008 R2. Help

-J

22 Posts

March 5th, 2018 18:00

I'm not familiar with the OME troubleshooting tool. I'll have to research how to use it.  I figured out the issue and know how to fix. The devices need to be updated to use a new community string. I had a snmp string mismatch between OME and what is on the idrac 7/8 network/services settings. I have a powershell module that uses an xml file to configure settings. 

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