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July 7th, 2017 03:00
iDRAC Service module showing unknown
We installed OME in our test environment and added two 13 gen Dell servers with Windows Server 2012R2 to play with.
The problem we have is that iDRAC Service Module shows as unknown (gray question mark rectangle) for both our servers in OME. I've re-run inventory and discovery, as well as status refresh, but it still stays the same.
The service is running on both servers and everything else regarding iSM seems normal, but I am not sure what to think of this.
Thanks,
Niksa
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DELL-Shivendra K
2 Intern
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685 Posts
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July 8th, 2017 20:00
Hi Niksa,
Thanks for the query.
iDRAC Service Module does not expose its global health data, and hence, it is always Unknown in OME / reports.