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7 Posts
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1449
March 31st, 2020 10:00
Firmware 'Installed Version' is blank
I have a handful of PowerEdge servers in OME that show no version info for currently installed ethernet firmware. As a result, OME thinks there are upgrades available for these servers. Successful Inventory/Discovery does not change this.
When attempting to manually install the firmware, the GUI also reflects no current version information. Reinstalling the firmware and rebooting does not solve the issue --it still shows no current installed version information.
This is specific to: Broadcom NetXtreme-E Network Device Firmware 21.4.2
Any suggestion on how to get the currently installed firmware version to register? Screen-cap below:
No Events found!
j-gray
7 Posts
0
March 31st, 2020 10:00
Further info... looking at the update logfile it does see the correct and currently installed version:
Collecting inventory...
Running validation...
The version of this Update Package is newer than the currently installed version.
Software application name: Broadcom Adv. Dual 10GBASE-T Ethernet
Package version: 21.40.25.31
Installed version:
The version of this Update Package is newer than the currently installed version.
Software application name: Broadcom Adv. Dual 10GBASE-T Ethernet
Package version: 21.40.25.31
Installed version:
User chose not to update.
============================> Update Result <============================
Update complete
Application: Broadcom Adv. Dual 10GBASE-T Ethernet
Previous version: 21.40.25.31
New version: 21.40.25.31
=========================================================================
Dell-DylanJ
4 Operator
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2.9K Posts
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March 31st, 2020 13:00
When you say OME, are you referencing OpenManage Essentials, or OpenManage Enterprise? Regardless of software, which release is it?
j-gray
7 Posts
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March 31st, 2020 16:00
Thanks for the reply. Sorry for the lack of detail on my part.
We're running OpenManage Essentials, latest version, 2.5.0.1005. All servers are running OMSA 9.3.0
For one client, I uninstalled OMSA 9.3.0 and did a clean install of 9.4.0 (I've had issues with in-place upgrades). Removed the client from OME and rediscovered it. Still shows no version info for the ethernet firmware and upgrade available.
Seems to be specific to the server and/or firmware package and not OME, though. Because when I run the firmware upgrade package locally it also doesn't return the installed/current version (previous screen-cap).
Dell-DylanJ
4 Operator
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2.9K Posts
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April 1st, 2020 10:00
Do you know if the individual OMSA clients are picking it up? Part of my asking is that OpenManage Essentials was replaced with OpenManage Enterprise, and I don't think Essentials has had a significant update in a bit. I'm wondering if this might be a symptom of that. If the firmware show up in the OMSA client, I woudn't rule it out.
j-gray
7 Posts
0
April 1st, 2020 14:00
The correct firmware version is reflected in the OMSA client.
But take a look at the earlier screen-cap. You can see that when I manually run the firmware update package (as admin) it does not detect any version -it shows blank.