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11 Posts
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1712
April 10th, 2016 08:00
Duplicate entries for MD arrays in Open Manage Essentials
I've setup OME 2.0.1.2635 to discover all our dell hardware, the problem I have is the MD3200 (with attached MD1200) attached are reporting in as duplicate entries -this problem doesn't manifest itself with the MD3660 or MD3860 arrays I have that's part of the same discovery group.
I have 7 distinct arrays but OME is reporting as 135 discovered and 131 inventoried (even taking into account attached MD1200 enclosures this doesn't add up)
Upon initial inventory of the arrays the correct count of 7 shows up, but subsequent inventory daily scans add more to the count over time.
Inventory shows the duplicate service tags for the MD3200 systems
The firmware version on the MD3200 stacks are:
Management Software Version 10.84.G6.58
RAID Controller Firmware Version: 07.84.56.60
Any assistance that anyone can provide would be appreciated.
DELL-Vijay B
183 Posts
1
April 10th, 2016 09:00
Hi Steve,
Thanks for the details. This is a known issue in OME 2.1.0.2635.
The hotfix is available for the issue. Please get in touch with support team 800-945-3355 and they should be help you to get the required hotfix.
Thanks,
Vijay
Steve Stewart
11 Posts
0
April 14th, 2016 08:00
Can confirm the hot fix worked - the name of it for other peoples reference is : HF1010.2.1.exe
And has the following fixes:
62601 - OME 2.1 is creating Unknown entries despite only discovering Instrumented Device (Take-Two/Rockstar Games - IPS)
64092 – OME 2.1 duplicate switches (IPS - GOODWAY GROUP)
63420 – M8024 switches (non-stacked) show as one switch in OME 2.1 (IPS issue)
63273 – OME 2.1 - Multiple MD array devices are seen in the device tree with the same service tag.
49791 - OME - Unhandled Error in Application - Arg_TargetInvocationException (Webconfig issue reported in Dell world)