DRAC Devices Are Not Inventoried

Hi there,

Can you confirm you are discovering these devices using the WS-Man protocol?

We also have a whitepaper called: Updating Dell Servers with OpenManage Essentials.  It is on www.delltechcenter.com/ome and may have additional useful background.

Thanks,

Rob

I confirmed it is being inventoried via ws-man. It is still showing up in the Non-Inventoried Systems tab. However, I can click on the host and get the inventory information.

I already have the whitepaper and have other hosts  that work fine using ws-man with the exact same settings.

Ok,

mmm, well can you tell me the iDrac/LC version on one of hte troubled systems?

Rob

iDRAC version: 1.51.51 (Build 01)

LCC version: 1.3.0.850

Hi, 

Yeah, ok.  We are looking at a possible problem introduced by 1.50.50 and later.  Maybe bump the thread next week and I'll try to find out if I've learned anything.

If it is an option for you, for debugging purposes, if you can roll back to a version prior to 1.50.50, it might be good to compare results.  But if it is a production server for you, it may not be an option.

Thx

Rob

FYI: I'm having the same issue.  Poweredge R720, 1.50.50 firmware, stuck on "Non-Inventoried Systems".

Between this and my other issues that I've posted on these forums (one in Blades, another here), the testing of this product is going really, really poorly.   Based on how long OME has been out, I have to say I'm quite disappointed.

Thanks for the note parmand.

• A change in iDrac 1.50.50 and later had the side effect of OME missing inventory data in some tables.   OME users who update their f/w to 1.50.50 or later may not be able to use the system update feature using iDrac as update method.

Please open a support ticket at 800-945-3355 to track the issue.  A fix is underway and will be available via the support channel very soon.

Thanks,

Rob

The hotfix worked for me. Thanks!

Running OME1.3 and have an R710 doing this. Four other servers bought in the same batch are just fine.  Is the hotfix included in v1.3 ?

Details:
---------------

System Model  PowerEdge R710  
System Revision  II  
Operating System  VMware ESXi 5.5.0 build-1881737  
BIOS Version  6.2.3  
Firmware Version  1.97 (Build 02)  
iDRAC MAC Address  78:2B:CB:0F:FD:7E  
Lifecycle Controller Firmware  1.5.5.27

WS-Man only.  SNMP was enabled but I turned it off during troubleshooting.  All of the servers are currently single hosts grouped together in a discovery range group.

I haven't been able to try reset on the iDRAC yet.

Edit: This sever gets listed under OEM Devices.  Whereas the others are listed under RAC.

yes it is.  Are you discovering the iDracs via WSMan and only WSMan?  Or do you have SNMP checked in the disc wizard as well?

Are the other 4 that are good in the same discovery range?

Rob

Yeah, try that.

Also, are you discovering iDrac + server ip address?  If so, the server discovery must not be able to detect the server model number.  Is OMSA working properly on that box?

thx

Rob

Discovery is only on the iDRAC by hostname with WS-Man.  The server running ESXi so there is no OMSA installed. 

Ok,

1. delete those devices from the tree

2.  bump up the WSMan timeout for value to 60 seconds

3. re-discover

let me know.

thx