Unsolved
This post is more than 5 years old
1 Rookie
•
49 Posts
0
26857
September 30th, 2015 15:00
discovered and inventoried server missing from device tree...
I have a Dell 2950 that is correctly discovered and inventoried (can be found using Device Search & is listed in the total server count for discovered devices), but is completely missing from the device tree (not even under 'Unknown'). I can manually add a group and put it there - but it should be showing up under 'Servers'.
No Events found!
DELL-Vijay B
183 Posts
0
October 1st, 2015 04:00
Hi,
Thanks for the post.
Can you give us more details like version of the OME you are using, how you are discovering the server with OME (which protocols).
Also, you can try the corresponding protocol test with Troubleshooting Tool and let us know the results.
This will help us in identifying your issue.
Thanks,
Vijay
DELL-Martijn G
291 Posts
0
October 1st, 2015 05:00
Do you have OMSA installed on the server OS?
[View:Http://delltechcenter.com/omsa]
ratherman
1 Rookie
•
49 Posts
0
October 1st, 2015 05:00
Yes, version 7.1.0 - all of my other 23 server appear correctly under the group 'Servers'.
ratherman
1 Rookie
•
49 Posts
0
October 1st, 2015 05:00
Version is 2.1.0 (same problem with previous version). Protocols are SMTP and WMI - both work fine. It is correctly being discovered (and inventoried). I can manually place it in a group and it shows the correct status, etc.. Really the only problem, is that it is not being placed under the group 'Servers' in the device tree.
ratherman
1 Rookie
•
49 Posts
0
October 1st, 2015 06:00
Server is a 2950 - I need 7.1.0 as it has a PERC 4e/DC with (2) PV220S - 7.1.0 is the last version that supports that card.
DELL-Martijn G
291 Posts
0
October 1st, 2015 06:00
What is the server model? You need OMSA 8 if it is a 13G server.