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2 Intern
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294 Posts
0
4174
December 20th, 2018 08:00
Dell OME Post Install - Hangs at Splash Screen
Hi,
I have installed OME 2.5 and I am unable to log in. As mentioned in the title, it hangs at the splash screen.
I have read old threads and ran "iisreset" as well as adding my account to the OmeAdministrators and OmeUsers groups.
When looking at the logs, I am getting a "DataCache.LoadCheck() error. Several Data Cache load errors and one long:
Exception loading the cache occurred: System.ServiceModel.CommunicationException: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
...and it keeps going...
What's weird is when I first enter in my login/password, it asks me like six times before I can see the splash screen.
Has anyone encountered this and found a resolution?
Thank you!
dajonx
2 Intern
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294 Posts
0
December 21st, 2018 10:00
Can someone please help?
DELL-Shivendra K
2 Intern
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685 Posts
0
December 26th, 2018 03:00
Hi, thanks for the query. Below will help to resolve the problem.
dajonx
2 Intern
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294 Posts
0
December 26th, 2018 05:00
Hi Shivendra,
1) OME is installed on a T5610
2) Local System
3) Database is local. I am able to view the tables. The only issues were to install additional services.
Thank you,
James
DELL-Shivendra K
2 Intern
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685 Posts
0
December 26th, 2018 23:00
Hi James,
Were there issues while installing OME services? Do you have any captures or error codes that were shown?
dajonx
2 Intern
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294 Posts
0
December 27th, 2018 07:00
There weren't any issues when installing OME. The only logs that I could find is in my original post.
DELL-Shivendra K
2 Intern
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685 Posts
0
January 3rd, 2019 23:00
Please get in touch with Dell Support to get further help towards resolution.