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August 16th, 2018 08:00
Dell OME DSM Network Monitor and Task Monitor not starting
Hello All,
I'm having an issue with OME 2.4 where after reboot Network Monitor and Task Monitor services are not starting i.e the system has been set up and working ok prior to reboot. All systems checks are ok; removal and reinstall with same database works until the server is rebooted. Please see Event logs below:
Network Monitor
Faulting application name: DSM_OMSE_Netmon_64.exe, version: 2.4.0.930, time stamp: 0x5a4d08c9
Faulting module name: ntdll.dll, version: 6.3.9600.18969, time stamp: 0x5aa29ff0
Exception code: 0xc0000374
Fault offset: 0x00000000000f1cd0
Faulting process id: 0xe54
Faulting application start time: 0x01d43241eb1fd6e3
Faulting application path: D:\Program Files\Dell\SysMgt\Essentials\bin\DSM_OMSE_Netmon_64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2afaa8aa-9e35-11e8-80ea-f8db88ff50df
Faulting package full name:
Faulting package-relative application ID:
Task Monitor
Faulting application name: DSM_OMSE_TaskManager_64.exe, version: 2.4.0.930, time stamp: 0x5a4d092a
Faulting module name: ntdll.dll, version: 6.3.9600.18969, time stamp: 0x5aa29ff0
Exception code: 0xc0000374
Fault offset: 0x00000000000f1cd0
Faulting process id: 0x1ce8
Faulting application start time: 0x01d43241eb2d94ea
Faulting application path: D:\Program Files\Dell\SysMgt\Essentials\bin\DSM_OMSE_TaskManager_64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2b3d14c4-9e35-11e8-80ea-f8db88ff50df
Faulting package full name:
Faulting package-relative application ID:
DELL-Shivendra K
2 Intern
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685 Posts
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August 17th, 2018 10:00
Hi, thanks for the query.
Is it possible for you to provide us with crash dump files?