DELL EMC OpenManage Essentials 2.4. is utilizing network traffic 200Gb a day -how to stop, or limit?

Hi Shivendra,

Yes the database is present locally on the same server where the OpenManage Essentials is installed.

We have 116 devices managed by this OME.

Yes, I have the DELL  SupportAssist installed along with OME on the same server.

Thanks.

Hi,

In this install,

1. Database is present on the server locally or remote?
2. How many devices are you managing in this OME setup?
3. Do you have Dell SupportAssist installed along with OME?

I believe then you will be managing all those targets in SupportAssist also. DSA mostly talks with Dell online and uploads data for case creation. Have you been seeing failures or cases created for your devices?

Yes, there are a few cases open at present.

Can we schedulle this updates to run at night, or stop them to run automatically? 

200GB a day it seems to be a lot of data.

Folks on below forum might be able to help out on this:

https://www.dell.com/community/SupportAssist/bd-p/Support-Assist

Shivendra, that's not very helpful from you as a Dell rep, I could also look also on google and look for help there too.

..looks like there is a problem with Dell Software, can someone investigate this, we are enterprise company and this is a critical for our business, it is some kind of  joke that the  flagship application from Dell is having  so poor service support.

Dell SupportAssist is a different product and separate forums are maintained for customers to get faster resolution to their problems. I suggest you to open a case with Dell Support who can take a closer look at you setup/environment and help in resolving the problem.