Brocade FC Switches are showing up as multiple devices in OME 2.2

Hi Steve,

Thanks for the post.

Can you give the following details to further analyze this at our end:

1. What is the firmware version running on this Switches?

2. Is the switch inventory details page for this duplicate switches showing valid service tag, if not valid what service tag it is showing (empty, none, etc.).

Thanks,
Vijay

1,  Firmware running on my Brocade VA-40s is FOS7.4.1c on the Brocade DCX-4S are running FOS 7.2.1b

2. Service Tag is showing up as empty (See view below)

Here's the discovery criteria used too

Vijay, any update on what causes this and if there is a fix available? 

Thanks

Steve

Hi Steve,

Thanks for the details related to device/firmware information. 

Unfortunately, you have unearthed an issue with OME 2.2. I will suggest to call Dell Support and they will be able to help you with the fix for this issue.

Regards
Vijay

Hello,

I know that it is an old post, but I'm facing the same situation today after installing OME 2.2.0.2056 console, and I can't find the solution.

I've got 2 M5424 in a M1000e chassis, and every day I've got 2 more devices in the list, with same name and Service Tag "none".

How to fix this? how to set a service tag/supplier serial number on the M5424?

I have updated the firmware of switches from v7.4.1b to v7.4.1d - no change.

Thanks for the help.

Marion

Hi Marion,

There is a hotfix available for OME 2.2 to address this issue. Please get in touch with Dell Support, they should be able to help you with the same.

It can be downloaded from here: www.dell.com/.../DriversDetails

Hello,

thank you for your reply, I installed the fix yesterday but it seems like that doesn't work: this morning I found two lines for each M5424 modules.

I will contact Dell Support.

Thanks again.