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January 3rd, 2015 03:00
Annoying OME warning for PERC battery Learn cycle
Hello and Happy New Year to everyone
As you may have gathered from my previous posts, we have a fleet of Dell servers in a Windows domain looked after by OpenManage Essentials (OME) v2.0.1.2222.
Every 90 days (or so) the PERC batteries go into a learn cycle. There is an event (ID 2176) in the system event viewer of the host server which, I presume, triggers OME to create an alarm. The device then has a warning status. After a few hours the device goes back to normal.
I guess this is by design but I would rather not get warning email for something that is essentially a test. I don't want to get into the habit of ignoring warnings (losing a disk in a RAID array is also considered a warning, which I think is rather cavalier).
What is the best practice I can use for these warnings?
Many thanks in advance.
John
DELL-Pupul M
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January 4th, 2015 09:00
Hi and happy new year to you too.
Thanks for your post. For such events which are sure that are essentially meant to test or are periodic and mean no harm for you, can be ignored specifically. You need not ignore all the warning alerts. Just right click on the alert and select to ignore the specific alert. This will help you to get all the remaining alerts from your servers let it be warning, normal or critical. Hope it helps.
john.harris
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January 4th, 2015 12:00
Hello Pupul
Many thanks for your reply. Great idea about ignoring alerts. Before I go ahead with this, is there a way to undo ignoring alerts?
Kind regards
John
DELL-Pupul M
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1K Posts
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January 4th, 2015 21:00
Hi,
Yes, the alert ignore action that you create can very well be deleted/disabled. Thus, you can undo them whenever you want.
john.harris
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January 5th, 2015 10:00
That's great! How, precisely ?
John
DELL-Pupul M
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1K Posts
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January 5th, 2015 22:00
Once you create an alert ignore action, you will see the name given to that alert ignore action and it will be present under Alert Actions >> Ignore. Just right click on it and then disable/delete.