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January 12th, 2026 16:17
Unable to update catalog or create new baseliness - Dell services offline?
This worked fine last Thursday.
Today updating the Dell Catalog, checking baseline compliance, creating new baselines and/or catalogs all fails.
An unknown error has occurred. Please try again.
- CUPD3010 - Unable to download the catalog file.
Recommended Action
- Make sure the remote repository is available and retry the operation.
or:
Running
Processing repository information.
Attempting to connect to repository.
Downloading catalog failed.
Unable to download the catalog file. Make sure that the remote repository is available, also if a certificate was used in the request, then make sure is valid.
Task Failed. Completed With Errors.
No Events found!
DELL-Chris H
Moderator
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9.6K Posts
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January 12th, 2026 20:44
BoppinAroundHere,
I just tried and am not seeing any issue with connnecting and downloading it. Did you happen to try again after it initially failed? I ask as it may have been that you tried when they were uploading and dropping a new catalog. If that is the case then I would try it again, if it still fails then it may be an issue with your network or possibly a firewall.
Let me know if this helps.