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January 23rd, 2026 16:05
Migration 3.10 to version 4 Issues
Im trying to migrate from a freshly restored 3.10 appliance to version 4 but unable to get past validation. Both OME are running self signed certs, i can pass the cred check via redfish and ip (on both appliances), password of admin has been reset, i have no proxy configured, both vms are excluded from any firewall rules, i can see the traffic pass via logs.
any ideas why i keep getting "Unable to perform the operation, make sure that the provided information is valid and/or the provided host is reachable."
creating a new admin user with various passwords does not work, there is no entry in the logs to say invalid admin auth
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DELL-Young E
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January 26th, 2026 02:22
Hello, @A13xx,
Thanks for choosing Dell and welcome to our community.
Would you kindly share your service tag by DM so that we can help you further? https://www.dell.com/community/en/direct-messaging
Respectfully,
A13xx
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January 26th, 2026 10:50
hi thanks for getting back. i managed to fix it late friday evening and now running on latest version patched etc. It was to do with the version jumps, i had to jump to the lowest version of 4 upgrade, backup restore etc and finally got there