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3 Posts

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May 5th, 2025 14:46

dell openmanage upgrade 3.10 to 4.1

Hi,

I'm not able to update from 3.10.2 to 4.1.0


Update Manager ver. on source:
1.4.0.336

I get the below error:

OME 4.1.0 compatible plugin catalog not properly configured (Please check if catalog configured in Console and Plugins is accessible and contains the compatible versions of all plugins)

Any idea/solution to this?

Thank you.

best regards

Nickolej

4 Operator

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2.2K Posts

May 5th, 2025 21:20

Does the new target Appliance have internet access?   You dont need to installed them manualy.

I migrate vom 3.latest to 4.1.0  a few weeks weeks ago.  'We need 3-4 tries.

Regards,

Joerg

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5 Posts

May 9th, 2025 17:15

I have a ticket in with support. The issue is that the .json catalog doesn't include the 1.5 version of the plugin for OME 4.1 . Even though the 1.5 version is present in the repository!!

https://dl.dell.com/openmanage_enterprise/plugins/ump/plugins_catalog.json

They said maybe a week to fix... argh.

4 Operator

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2.2K Posts

May 10th, 2025 04:57

Depending of the size of your environment you should consider a fresh install of the latest OME 4.4 instead of wasting time with the b0rked upgrade path.

Regards,

Joerg

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3 Posts

May 10th, 2025 11:53

Hi,

Workaround found! I manage to get it to work by changing 'Update Settings'on destination Appliance !!!

On the freshly deployed 4.1 destination VM:

1. When logged into the web UI, go to Application Settings > Consoles and Plugins.
2. Click the Update Settings link.
3. For the Where to check for updates setting, select the Network Share radio button.
4. Enter below plug-in's installation path URL from one of the tables below for the Local Path based on the version of OpenManage Enterprise: https://downloads.ins.dell.com/openmanage_enterprise/plugins/ump/1.5.1/

Btw. Dell support did not find solution/workaround, thanks good my local Dell engineer had above workaround!!

A big cold beer for him.

1 Rookie

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5 Posts

May 12th, 2025 11:09

@Nick324​ Thank you sir, and thank you to your engineer. I bet someone at enterprise support made this fix and not everyone there knows about it. It looks like they pulled this version of the plugin into its own library for some reason. Weird!

1 Rookie

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5 Posts

May 12th, 2025 13:38

@Nick324​ I'm not sure this is going to work for me now that I look into it. You are right, in that OME 4.1 will now find the available update for that plugin. But then it won't find the updates for other plugins. This is because your URL only has JSON for that specific plugin only.

The migration wizard then sees the issue that the other plugins can't migrate. Is it possible to migrate 3.10.x to 4.4 ? I might make a snapshot of my 4.1 OME and then try that.

Thanks. I was hoping Dell would have this fixed by now.

4 Operator

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2.2K Posts

May 12th, 2025 13:42

Later OME 4.2?.x doesnt have the "migrate" option or at least not where 4.0-4.1 have it.

Iam pretty sure that if there where a Award for the most stupid migrate process the OME will be nominated ;)

Regards,

Joerg

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3 Posts

May 12th, 2025 13:48

@Big_Rigz​  I was lucky only having Update Manager enabled/utilized, so yea, you might have challenges with multiple plug-ins enabled :)

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5 Posts

May 12th, 2025 14:15

So then what Dell needs to do is simply put the relevant chunk of XML from

https://dl.dell.com/openmanage_enterprise/plugins/ump/1.5.1/plugins_catalog.json

Into

https://dl.dell.com/openmanage_enterprise/plugins/ump/plugins_catalog.json

I was going to wget this entire repository and modify it but man that's going to be a big repository...

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5 Posts

May 14th, 2025 11:16

I pulled down the Dell official repository and found that plugins_catalog_meta isn't signed and so you can modify it. I added 1.5.1 to the path for the UMP plugin like so:

{              

                                "pluginId": "UMP",

                                "catalogLocation": "/plugins/ump/1.5.1/plugins_catalog.json"

                },

And it worked! My OME is now migrated. The login screen keeps reloading for me though. Not sure if it has anything to do with the plugin or not. I feel it's unrelated.

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