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February 19th, 2025 13:52
Cannot update an offline Repository in OME
I'm having the following setup: OME 4.3.1 with Update Manager plug-in 1.7 and DELL Repository Manager 3.4.7
The DRM works fine, I can create and export repositories and add them via CIFS share to my OME server.
Over the time I'm refreshing the repositories in DRM and export them to the same folder location. When I hit the 'compare' button in OME Update Manager plug-in I can see 'no change' or 'updated' for each firmware package. By clicking the update symbol for this repository, the OME starts to create an UMP_Update_Task, but this always fails immediately.
The log files show me that OME can successfully download the catalog.xml from my CIFS share. In addition, OME tries to go online for downloads.dell.com for another catalog.xml. Why is that so?
I even checked 'Configuration' >> 'Firmware/Driver Compliance' >> 'Catalog Management' page and there's no online catalog configured; DELL Enterprise catalog is configured with CIFS share.
So is it a bug or working as expected?
Here I can share a part of my logs...
Log File: taskexecutionservice.log
(Date/time removed; FQDN/file paths shortened for better visibility!)
[WARN ] [Refresh-Task-Pool-1] FileDownloaderHelper - downloadCatalogFile()- Downloading catalog file with out any resolution. Share Address: drmserver.lab.local, File Path: myshare/Catalog.xml.
[WARN ] [Refresh-Task-Pool-1] FileDownloaderHelper - downloadWithFqdnOrIP()- Downloading catalog file from share address: drmserver.lab.local, file path: myshare/Catalog.xml.
[WARN ] [Refresh-Task-Pool-1] FileDownloaderHelper - downloadCatalogFile()- Downloading catalog file with out any resolution. Share Address: downloads.dell.com, File Path: catalog/Catalog.gz.
[WARN ] [Refresh-Task-Pool-1] FileDownloaderHelper - downloadWithFqdnOrIP()- Downloading catalog file from share address: downloads.dell.com, file path: catalog/Catalog.gz.
[WARN ] [Refresh-Task-Pool-1] HTTPSFileDownloader - downloadFile(): >>> Response code: 401
[WARN ] [Refresh-Task-Pool-1] FileDownloaderHelper - downloadCatalogFile()- Failed to download catalog file. Trying to download by resolving FQDN to IP.
[ERROR] [Refresh-Task-Pool-1] OMENetworkResolutionImpl - OMENetworkResolutionImpl - Failed to get appliance IP by routable destination IP: downloads.dell.com
[WARN ] [Refresh-Task-Pool-1] FileDownloaderHelper - downloadWithFqdnOrIP()- Downloading catalog file from share address: downloads.dell.com, file path: catalog/Catalog.gz.
[WARN ] [Refresh-Task-Pool-1] HTTPSFileDownloader - downloadFile(): >>> Response code: 401
[WARN ] [Refresh-Task-Pool-1] FileDownloaderHelper - downloadCatalogFile()- Catalog download failed after resolving FQDN to IP.
[ERROR] [Refresh-Task-Pool-1] FileDownloaderHelper - download()- Could not download the DUP from downloads.dell.com.
[ERROR] [Refresh-Task-Pool-1] FileDownloaderHelper - com.dell.enterprise.core.integration.lib.common.exception.RuntimeCoreException: Could not download the DUP from downloads.dell.com. Please check your internet connection or Dell catalog.
[ERROR] [Refresh-Task-Pool-1] DrmRepositoryCreationImpl - could not download catalog from downloads.dell.com
[ERROR] [Refresh-Task-Pool-1] RefreshSubTask - Error in exporting repository. null
[ERROR] [Refresh-Task-Pool-1] CorePlatformSubTask - An exception was caught during a sub-task operation.
java.lang.Exception: null
DELL-Chris H
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February 19th, 2025 21:13
User_a,
From the log files you provided, it seems that the OME Update Manager plug-in is attempting to download a catalog.xml file from both your CIFS share (drmserver.lab.local) and https://dell.to/3X6lize. This is causing the update task to fail, as it cannot access the latter location due to a 401 response code (Unauthorized).
The reason for this is likely because the Update Manager plug-in is designed to check for online catalogs in addition to the local CIFS share. Even though you've configured the DELL Enterprise catalog to use the CIFS share, the plug-in is still attempting to access the online catalog at https://dell.to/3X6lize.
To resolve this you can try the following:
Check the OME server's network connectivity and ensure that it can access https://dell.to/3X6lize.
Configure the Update Manager plug-in to only use the local CIFS share for updating the repository. You can do this by setting the "Catalog Management" page to use the CIFS share as the primary source.
Consider upgrading the Update Manager plug-in to the latest version, as this might resolve the issue.
Let me know if this helps.