Unsolved
1 Rookie
•
11 Posts
0
50
January 26th, 2026 14:04
New 16 Plus laptop - Windows update stuck
Step 1 of 3 Downloading is stuck at 100%. How do I get it to complete?
No Events found!
Unsolved
1 Rookie
•
11 Posts
0
50
January 26th, 2026 14:04
Step 1 of 3 Downloading is stuck at 100%. How do I get it to complete?
Top
DELL-ChrisM2
Community Manager
•
1.4K Posts
•
5.8K Points
0
January 26th, 2026 15:00
Which 16 Plus model?
Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. This will also generate a unique Technical Support case for your unique Service Tag.
user_d57589
1 Rookie
•
1 Message
•
2 Points
0
January 26th, 2026 15:16
@DELL-ChrisM2 I gave up and quit the update. It did an update when I powered off.