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June 27th, 2025 10:38
Dell Pro 16 Plus PB16250 Arrived without ethernet port - puzzled
Wanted to get another one, but this time with ethernet, but Dell sales told me 'All Dell Pro laptops have ethernet'. Mine didn't! Is it possible to retro-fit or is a USB Ethernet adapter the best solution?
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ejn63
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June 27th, 2025 10:56
The RJ45 jack is optional on these - not standard. If you don't have one, there are two options: 1. Return the system and order one that does or, as you note 2. Use a USB Ethernet adapter.
You cannot retrofit a system that doesn't have the jack with one.
DrMopp
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June 27th, 2025 12:13
@ejn63 Maybe someone should tell Dell online sales staff that - they said 'standard' not optional. No biggie, not essential.