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June 27th, 2025 10:38

Dell Pro 16 Plus PB16250 Arrived without ethernet port - puzzled

Wanted to get another one, but this time with ethernet, but Dell sales told me 'All Dell Pro laptops have ethernet'. Mine didn't! Is it possible to retro-fit or is a USB Ethernet adapter the best solution? 

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June 27th, 2025 10:56

The RJ45 jack is optional on these - not standard.  If you don't have one, there are two options:  1.  Return the system and order one that does or, as you note 2.  Use a USB Ethernet adapter.

You cannot retrofit a system that doesn't have the jack with one.

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June 27th, 2025 12:13

@ejn63​ Maybe someone should tell Dell online sales staff that - they said 'standard' not optional. No biggie, not essential.

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