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February 4th, 2026 04:37

Dell G5 5505 windows update problem.

Hello, 

I have a Dell G5 5505 service with service tag JWHQYZ2

It tries to install the following Windows update for Windows 11:  

2026-01 Security Update (KB5074109) (26200.7623)

It installs, and tries to reboot to finish installation, but when it gets to 97% complete, it uninstalls and gives an error saying it couldn't be installed.  My computer has not been able to install this update for months.  I think there are other updates that won't install either, but this is the one that came up tonight. 

Suggestions?  

I'm running bios 1.24 from 9/5/2025. 

Any help is appreciated. 

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