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May 30th, 2026 08:28
16 DC16256, stuck on restart loop
My laptop has been stuck on the self-restart loop. I tried fixing it last night and nothing worked so I thought I’d go to sleep, turned it back on again in the morning and it’s still stuck. I tried powering it off and on again four times and it didn’t work. I tried the Dell SupportAssist with F12, that didn’t work too. I ran thorough diagnostics and it says everything is fine. Does anyone know how to fix this?
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anne_droid
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May 30th, 2026 10:26
Hi
Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.
Have any updates been run?
Rp_mk99
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May 30th, 2026 10:51
It’s alright, I ended up doing a factory reset in the end. Thank you :)