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May 30th, 2026 14:53
14 Plus DB14250, need support
Any suggestions on how to escalate an ongoing problem with my laptop. I am stuck in the chat support doom loop that is going nowhere. I then called and spoke with a tech, he tried some things and sent me an e-mail asking for feedback which I provided. No response at all. I even e-mailed his supervisor, which was an option in the e-mail and no response there either. Only thing that is certain from Dell support is that they won't refund my money. Any suggestions?
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DELL-Daniel V
Community Manager
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May 30th, 2026 19:21
I have sent you a DM to look into this further.
eeb1978
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June 2nd, 2026 12:05
@DELL-Daniel Vā So typical of my issues with Dell. Days later, still no response from Dell and my system still crashes. I can't believe Dell is so bad at providing support to customers.