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January 4th, 2026 23:25
14 Plus 2-in-1 DB04250, PN5122W Active Pen jitter
Hello,
When quickly drawing curved lines such as "O"s and "C"s, the pen (PN5122W) will jitter.
I've switched tips, updated/rolledback Wacom drivers, installed all Windows and drivers updates, enabled ink smoothing on OneNote, yet the pen will jitter.
I've attached a video and imagedemonstrating this issue.
Any ideas?
Nada Moustafa
1 Rookie
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3 Posts
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April 8th, 2026 03:17
Did your problem get solved?
kaythegray
1 Rookie
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1 Message
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April 9th, 2026 20:08
@DELL-ChrisM2 I'm having this problem with my Dell plus 14 2-in-1 and the linked solution says it doesn't work my model. Any ideas?
DELL-Daniel V
Community Manager
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219 Posts
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April 9th, 2026 20:20
@kaythegray You should be able to continue with the installation assuming you have a Dell 14 Plus 2-in-1 DB04250 or DB04255. The PN5122W pen is only compatible with certain systems. Please see this article for additional guidance.
Dell Pro Plus Active Pen PN5122W Support Center
The driver hasn't been updated so you should be able to pull it from this page here. Jitter specific issues after installation may need additional engagement from Support.
Contact Dell GHN (Get Help Now) chat technical support Monday through Friday. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them so that they can verify the ownership and warranty status. This will also generate a unique Technical Support case for your unique Service Tag.
DELL-ChrisM2
Community Manager
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1.2K Posts
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January 7th, 2026 13:47
Install this Dell Active Pen Driver (p94y6). When done, restart the laptop and retest.