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November 17th, 2018 15:00

Locked out

I need help unlocking Inspiron 1545 main screen says it's data protected and I don't remember my password. I would like to master reset.... Can someone help me

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156 Posts

November 18th, 2018 15:00

Hi Littlejiggles,

From your description, it sounds like a hard drive password, or a BIOS password may be set on the device. For the quickest assistance, I would recommend calling into our hardware support queue, which will be able to assist.

For help locating the best number for you, please visit: https://www.dell.com/support/incidents-online/us/en/04/contactus/dynamic

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