I am trying to upgrade DPA 6.0 to 6.1

Question

According to he instructions I should use Patch Installer, but I can not locate Patch Installer.  I installed 6.1 but it's not showing any data, I am assuming it's because it's not pointing to anything.  Can someone help, I am very frustated!

MarkAlvarado · Answer

I downloaded this version names DPA-Server-Windows-x86_64-6.1.1.198

And ran the package from file, gave me the option for upgrade or install. When I went to select the location for the install. I navigated to where the 6.0 version. It would not let me, I got the message stating that I could not overwrite an existing version. So I created a new folder, the installation completed successfully. I did this on the datastore server and then the application server. Both completed successfully, but when I restarted the services and launched the web console the build version was still 6.0.1.

I am assuming this happened because I must have installed the new version but did not change or modify the existing application. I need upgrade or point the 6.1 install to the correct datastore. The instructions say the upgrade the existing application using Patch installer, which makes sense but I cannot seem to locate Patch Installer. Do you have any idea what is Patch Installer or how to locate it?

Best Regards,

Mark Alvarado

Backup Engineer

Enterprise Data Center Services

The Addison Group/Contractor to Marathon Oil Company

5555 San Felipe | Houston, TX 77056

Tel: (713) 296-4396 | Cell: (832) 499-2839

e-mail: markalvarado@marathonoil.com

eagarg1 · Answer

Hi Mark,

DPA 6.1 SP1 was released earlier this week so I would encourage you to upgrade to that version. The download page has a FULL RELEASE section and an UPDATE section and you should download from the update section. The filename will be something like Data Protection Advisor Server 6.1 SP1 Upgrade for Windows 64bit.

Do you have the DPA Datastore and DPA Application server installed on separate systems (recommended)? If so, you should upgrade the datastore first and then upgrade the application server.

If you are currently able to login to DPA successfully and it shows DPA 6.1 but no data, then it means that you may have overwritten your existing installation with a new clean install, in which case you will most likely need to install DPA 6.0 again, restore your datastore backup (with the dpa ds import command) and after that you can upgrade to DPA 6.1.1. If you think this may be the case you may want to log a support ticket with EMC to have them confirm.

Hope this helps.

Gareth

eagarg1 · Answer

Hi Mark,It sounds like you may have DPA installed twice on your systems now in different folders which needs to be corrected. I strongly recommend that you contact EMC support to get help in removing the second (6.1.1) installation and you can then upgrade the original 6.0 installation to 6.1.1.The patch installer is also called the upgrade installer and is available under the UPDATE section of DPA downloads.In the screenshot below you will see I have selected 6.1 SP1 on the left hand side. On the right hand side there is a section with a heading of FULL RELEASE (12), but if you keep scrolling down you will see a section with a heading of UPDATE (17).You need to expand the update section and from there you will find the DPA Windows Update file. Click on the following link for download of the DPA Server 6.1.1 Windows Update file: https://download.emc.com/downloads/DL53663_Data-Protection-Advisor-Server-6.1-SP1-Upgrade-for-Windows-64bit.exeRegards,Gareth

MarkAlvarado · Answer

Thank you! I will try it now