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July 28th, 2025 06:41

Data Protection Advisor SWID only showing

Hi Team,


When I follow this KB: Data Protection Advisor DPA: How to get the Software Serial ID SWID in DPA | Dell Australia

and the SWID file has been downloaded, and I open it using notepad. 

the file only shows </licenseSwid>

has anyone experienced this? 

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9.2K Posts

July 28th, 2025 13:01

Hi,

 

Thanks for your question.

Are you using a trial license? Page 49 https://dl.dell.com/content/manual25593780-dell-data-protection-advisor-19-12-1-installation-and-administration-guide.pdf?language=en-us

 

Let us know if you have any additional questions.

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July 29th, 2025 00:05

Hi Josh,

Thanks for the response.


I am relatively new to DELL DPA and has really basic ideas and just follows KB's.

how can I know the status of our license? 

I went to System settings > License

and this is what I've seen.

Moderator

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9.2K Posts

July 29th, 2025 12:35

Looks like you have a permeant license. Try the following to get the license id.

 

For Windows:

Run the following PowerShell script from the system where the DPA Datastore is installed:

Get-ChildItem -Path "C:/Program Files/EMC/DPA/services/datastore/data/tablespaces/config/PG_13_202007201/16385/" -Recurse -File | ForEach-Object {

    Select-String -Path $_.FullName -Pattern "SWID=" | ForEach-Object {

        "$($_.Path):$($_.LineNumber) `"$($_.Line.Trim())`""

    }

}

Note: Note: If DPA is installed in a non-default location, replace "C:/Program Files/EMC/DPA/" with the appropriate installation path.

 

For Linux:

Run the following command from the Bash shell on the system where the DPA Datastore is installed:

grep -a -i "SWID=" /opt/emc/dpa/services/datastore/data/tablespaces/config/PG_13_202007201/16385/*

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July 30th, 2025 01:29

Hi Josh,

I have tried it and there is now output too.

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9.2K Posts

July 30th, 2025 12:41

Was the output the license or still blank?

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July 31st, 2025 01:08

Hi Josh,


It's still blank. 

Moderator

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9.2K Posts

July 31st, 2025 12:37

I sent you a direct message. I might be able to get it from your account.

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