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March 22nd, 2015 16:00
Where on DD or DD GUI can I configure to automatically send Capacity reports
We used to receive reports (.csv filfes) weekly in one of directories on a Linux hosts about DD capacity reports, and I believe they are coming Data Domain.
It is no longer working now. To troubleshoot the issue, we would have to know how reports got produced. We don't have such infor, since the person who knows left the company.
Can anybody please shed some lights here?
Thanks!
Attached is what the .csv file look like
No Events found!


PatricJ
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March 24th, 2015 00:00
Hi emcmagic,
this does not look like a automatic autosupport report that can be send to you on a daily basis. Did you enable SMTP on your Data Domain and maybe a SMTP Server is getting the information from your Data Domain and then is doing some scripting / reports that fill up these .csv reports you got?
In your situation i would check the autosupport and smtp settings of your Data Domain in order to analyse the way the person did the reports.
Your settings for autosupport (Maintenance / Autosupport) should be set on enabled and at least one additional entry be set next to the standard "autosupport@autosupport.datadomain.com". Mailserver must be configured in your Data Domain and properly set up allowing your Data Domain to send mails. Maybe the person got the autosupport and run a self-made script on his PC to achieve the .csv-report out of the autosupport files.
Otherwise if I am correct that there is a SNMP Server involved check your SMTP Settings (System Settings / General Configuration / SNMP) and you should see some entries in Trap Host and Communities or Users. Maybe you have to check the SNMP server in your next step to get your reports run again.
regards,
Patric
ble1
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March 24th, 2015 07:00
To me it looks like parsed numbers from df or mtree show compression command. If if stopped working, you may have an issue with ssh key which is probably used to get data from some box. If you know what past timestamps were, you could check old logs and check from where ssh came from and then check cron jobs on that box... I'm not saying that was how it was done, but I guess most folks would do it that way so perhaps you can check it out yourself.