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June 9th, 2021 17:00
Unable to download DDOS upgrade for 6.2.x to 7.1.x from support site
Sorry if they has been answered before. I searched briefly but came up empty handed. I don't know why DellEMC makes this so difficult as I've run into a similar issue in the past.
I spun up a DDVE 4.0 with DD OS 6.2.1.40 in a lab environment for a POC. Need to get the DD OS as close to 7.0.0.9 for some POC testing.
I go to the DD OS 6.2 support site (HERE). I see the "Minimal Disruptive Upgrade (MDU) enables customers to upgrade from DDOS 6.2.x to DDOS 7.1.0.20-653994 [or] DDOS 7.2.0.5-653470." and click to download which opens a document (https://dl.dell.com/content/docu98904).
That has 3 downloads.
- The MDU rpm (mdu-upgrade-bundle-6.2-releases.rpm) -- which downloads fine and was applied to DDVE
 - The 7.1.x upgrade rpm (7.1.0.20-653994.rpm) -- does not download
 - The 7.2.x upgrade rpm (7.2.0.5-653470.rpm) -- does not download
 
For both of the upgrade rpm's that do not download, it just links to a page (https://dl.dell.com/content/docu98543 and https://dl.dell.com/content/docu98529) that both say "Invalid Product".
How do I get this download without opening a support case?!?
...really hope I'm not missing something obvious here
Justin



akola
5 Posts
1
June 10th, 2021 04:00
i am kinda same boat, still running DDoS 5.7 and looking to upgrade to 6.0 and from there to 6.1 or 6.2.
it is really hard to find anything on dell's website. all I see is 102 kb doc files.
need help here.
RJager
1 Message
1
December 28th, 2021 11:00
@akola you can open the doc, and in de doc you can find the URL for downloading the RPM packages.
I agree, it's a little bit an odd way, but it works.