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November 7th, 2024 11:08
No Licenses are present on this system. License must be added for continued system usage.
Hello,
We have an old DD4500 that is out of support. We upgraded the DD OS from 7.2 to 7.7. Now we are facing a yellow banner saying "No licenses are present on this system. License must be added for continued usage of the system."
In the license page we can still see the old licenses.
In the dashboard page we see that CIFS, NFS and DDBoost services are enabled.
From the backup solution it seems that we can write on the DD.
Any idea what we should do with that banner?
BIG THANK YOU in advance for any advice.
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ASorin
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November 7th, 2024 12:00
bbeckers1
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November 8th, 2024 12:36
as the screenshot shows that one can perform "upgrade to ELMS", so the newer capacity based licensing, I assume you still have the old, legacy licesing. so instead of using the elicense CLI command, it would require the license CLI command to show and manage license.
What does that show as the GUI is not as verbose compared to the CLI? So without showing the unique identifiers that point to the exact unique machine, what does it state wrg to the licenses? There are no time based restrictions?
I cannot recall if the legacy licensing got deprecated along the way somewhere between ddos7.2 and 7.7? I would have imagined it would have stated something about that when upgrading?
It might not always be the smartest thing to upgrade to higher versions as now you would also have locked out yourself effectively to be able to drop to the BASH shell, as that requires Dell to provide you a token to be able to do so. So it would become more restricted than before. If memory serves me well, the BASH shell-escape sequence is no longer supported from ddos7.3 or so onwards?
Also makes one wonder about how valuable the data is to be regarded that is stored on the unit? I mean without support, proper data protection does not seem to have the utmost priority, does it?
ASorin
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November 8th, 2024 13:44
Hello,
Where can we found more information on this "upgrade to ELMS". For the "upgrade to ELMS" do we have to reinsert the licenses? Or it will take them from the OS.
We still have access to the cli using ssh and we can run commands. We are still writing and reading from the DD using our backup solution. Is just that we have that yellow banner that we don't know what to do with.
Thank you,
bbeckers1
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191 Posts
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November 15th, 2024 20:12
looking at what the licenses actually mention via cli might explain better what might be the matter as the gui is way more simplified in the way it shows the licenses?
Moving from old to newer licensing method is very likely to require assistance from Dell to convert the licenses even though I don't know why it would throw the error it did? Then again we only use the newer elicense method on DD/DDVE's for any of our supported systems running ddos 7.x.
If it still however works, you might not wanna touch things too much as otherwise you might get stuck and have a non-working, unsupported DD... You are already skimming the bleeding edge already by having upgraded to ddos7.7 as the higher the DDOS version, the more restrictive it is likely to become, needing assistance from Dell for something as trivial to perform some rather standard commands in the SE prompt.