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February 12th, 2017 13:00
EMC DD 2200
Hello all
i try several times to configure my office 365 email to get notifications from my DD but i failed
any one have good solution for that
Thanks in advance
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ble1
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February 13th, 2017 07:00
You only configure on DD side email address where you wish to send it. If this does not arrive to you, check smtp log on smtp server to see if message has been received and delivered to inbox (that part obviously not) and what is causing it. If email never reached smtp server, you will need to check mail log on DD (you can create support bundle I believe which should contain it).
Toffaha
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February 13th, 2017 08:00
really i configured the mail server in side of DD and never have any mails from it
i configured the mail server as SMTP.office365.com
i checked the EMC log can't reach anything related to mails
ble1
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February 13th, 2017 14:00
I'm pretty much sure that your smtp server is inside your organization just as your DD is. Your inbox might be migrated to cloud, but I suspect smtp server is still within organization for stuff using DC on-premises infra (eg. Linux/UNIX/Windows boxes inside your DC might be using email alerts and they need to know about smtp server they must use too - and normally your AD is extended to cloud portion and this is all covered by your domain settings - if done that way). You may ask around other DC teams in your area what do they use as smtp server. Potential problem might be if your whole email business is outsourced to cloud and within premises you no longer have smtp infra or these components do not have trust between them - then you are kind of fried there, but I doubt someone would make such design without thinking about it.