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3 Posts
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1961
December 17th, 2017 21:00
Data Domain DD670 is unable to boot, boot device not found!
We have shifted Data Domain DD670 (which in not in support) to another rack. When we turned it on it says boot media device is not found. any solution?
No Events found!
rugby01
85 Posts
0
December 18th, 2017 11:00
did someone put a USB stick in it? sometime's people put in sticks and forget to remove them. the array will try to boot from it.
Re-seat drives - maybe in the move you jolted something loose?
Open a ticket with EMC - sometimes the support end dates get missed and they help anyway...Open as a sev 1 on the phone.
umichklewis
4 Apprentice
•
1.2K Posts
0
December 20th, 2017 08:00
The original poster indicated they have no support contract for the DD array. If this doesn't work, you can open a time-and-materials call with EMC and they will invoice for support costs.
Let us know if that helps!
Karl
raykru
1 Message
0
June 5th, 2021 06:00
Did you ever figure this out we are have exact same issue on our DD670 . Cant find boot drive