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June 9th, 2025 17:59
XPS 27 7760 AIO, problem redeeming my trade in credit
Good afternoon,
I traded my old XPS 27 7760 AIO <Your private information was removed from public view. DELL-Admin> in for credit. I received a mail with the wrong credit card number. I tried to contact the Trade in Department and other Dell Departments. I should have gotten a second e-mail with the correct credit card number from the trade in people but I never received that mail. This going on now since May. I certainly hope that there is somebody can straighten this out.
Regards
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DELL-Cares
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June 9th, 2025 18:43
Hi,
Thank you for contacting Dell.
We really do apologize for the inconvenience this may have caused you. We have sent you a private message, we will be happy to help you.
Regards.