Start a Conversation

Unsolved

1 Rookie

 • 

4 Posts

10

June 9th, 2025 17:59

XPS 27 7760 AIO, problem redeeming my trade in credit

Good afternoon,

I traded my old XPS 27 7760 AIO <Your private information was removed from public view. DELL-Admin> in for credit. I received a mail with the wrong credit card number. I tried to contact the Trade in Department and other Dell Departments. I should have gotten a second e-mail with the correct credit card number from the trade in people but I never received that mail. This going on now since May. I certainly hope that there is somebody can straighten this out.

Regards

Moderator

 • 

27.1K Posts

June 9th, 2025 18:43

Hi,

Thank you for contacting Dell.

We really do apologize for the inconvenience this may have caused you. We have sent you a private message, we will be happy to help you.

Regards.

No Events found!

Top