Unsolved
1 Rookie
•
1 Message
0
33
April 22nd, 2025 14:50
Which laptop do I have?
When I look at my receipt it says it’s a latitude. I thought I bought an xps, and when I turn the computer on xps pops up on the screen. Can you tell me which it is?
No Events found!
DELL-Cares
Moderator
•
27.1K Posts
0
April 22nd, 2025 14:54
Hi,
I've replied to your message via PM.
Request you to reply to the PM for a secured conversation.
DELL-Chris M
Community Manager
•
56.9K Posts
0
April 22nd, 2025 14:56
Look on the bottom or rear of the laptop for a small label.
If found, there should be a private Service Tag (ST) number. Enter that Service Tag (ST) number HERE to see the model.