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July 10th, 2025 11:53
Vostro 7620, service tag not found in Dell's website
My laptop has an issue with hinge, and I tried to get technical support. However, the Service Tag <Private Service Tag removed from public view. This Vostro 7620 was sold on August 8, 2022. The warranty expired on August 10, 2023. DELL-Admin> is not found in the system, and I can't generate the ticket to get support. This laptop was sent as a replacement directly from Dell.
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Yulia Al
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July 10th, 2025 13:01
This laptop was not sold on August 8, 2022. It was sent to me as a replacement in January 2023 after I discovered that the computer purchased in August 2022 was not a new one but a refurbished one that started to malfunction a few months after purchase. Now it turned out that service tag for Vostro 7620 is not even in the system.