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May 2nd, 2025 06:55

Vostro 15 5510, stolen

My DELL laptop issued by our company with description and serial number below, was stolen on April 21, 2025 after I came back from a Holy Week vacation in our province. In this connection, may I ask your assistance to locate the said laptop using the serial number or anything that can be used to find my company issued laptop? This incident has already been reported to the Barangay and Police Station on the event the laptop was found missing. Police personal came to investigate on the said place but not able to find out who took the said laptop since there was no CCTV installed inside the premises. My roommate was also interviewed by the police, but said that she has not seen any force entry inside the room. I hope, there could be a way to trace my laptop as I need it for work and to avoid this item to be charged against my salary.

Thank you in advance for your support.

Dyesebel

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May 2nd, 2025 12:38

If the system was activated with a Microsoft account, log into that and you can lock and track the system there.

If it wasn't, all you can do is report the loss to Dell to have the system registered such that it will receive no support from Dell.

https://www.dell.com/support/kbdoc/en-us/000129627/how-to-report-a-dell-system-lost-or-stolen

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May 30th, 2025 03:01

@ejn63​ 

When I checked my Microsoft account in my company issued laptop, I noticed that there was a recent activity log in somewhere in Eastern Samar, PH. AT this moment, I am living here in Makati City, Metro Manila and I haven't been to that place at the same time. Can we be able to identify the Serial Number of this device logged in Eastern Samar, PH and the exact location of the place so we can easily trace it? This will help me discover the person who stole my company issued laptop.  Appreciate your kind assistance in this matter.
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