Unsolved
1 Rookie
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2 Posts
0
14
May 20th, 2025 13:09
Untrackable
Laptop built & read for despatch (China) 2 days ago but courier not collected, so cannot track or get information as to what's happening (if anything)!
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Unsolved
1 Rookie
•
2 Posts
0
14
May 20th, 2025 13:09
Laptop built & read for despatch (China) 2 days ago but courier not collected, so cannot track or get information as to what's happening (if anything)!
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ejn63
10 Elder
•
28.7K Posts
1
May 20th, 2025 13:17
You won't be able to track the order until it arrives in in the destination country. That can take up to a couple of weeks.
DELL-Cares
Moderator
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27.1K Posts
0
May 20th, 2025 13:26
Hi,
Thank you for writing to Dell.
I'm sorry to hear about the issue with the order and do apologize for the inconvenience caused.
We are here to help you.
Kindly, private message us the details requested for us to assist you.
welshblood
1 Rookie
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2 Posts
0
May 20th, 2025 13:27
So is the message in my Dell account/ order page "Your order is yet to be picked up by the local carrier; for accurate delivery dates, please check ‘Track Your Order" incorrect & it has left Dell?