Unable to cancel Microsoft 360 subscription

When I go to to subscriptions, it shows the same Microsoft 365 with my credit card. I click on 'Manage' and it says 'No Records Found'. I try to remove my credit card, but it won't let me.

Someone needs to tell me how to turn off my autorenewal ASAP.

Responses(2)

DC

DELL-Cares auto response

Community Manager

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1K Posts

0

July 12th, 2025 11:53

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

M

mbff

1 Rookie

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2 Posts

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July 13th, 2025 08:39

@DELL-Cares auto response Ok, please let me all the different ways I can contact customer service. Why doesn't someone just respond to this post on Monday?

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Unable to cancel Microsoft 360 subscription

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