Suspicious email?

Hi there,

Ijust want to clarify if this email is fake or real? I’ve copy and pasted the email below removing private information =

warranty.dellhome.anz@dell.com

Hi Kyan,

Thank you for choosing Dell. I tried calling, however, was unable to connect. Please find below the prices for Dell Warranty Contract Extension/Upgrade:

Model	Support Contract Type	Price	Model	Support Contract Type	Price
Alienware	Premium Support Plus 1yr.	$650	Alienware	Premium Support 1yr.	$582
Alienware	Premium Support Plus 2yr.	$1,150	Alienware	Premium Support 2yr.	$999
Alienware	Premium Support Plus 3yr.	$1,550	Alienware	Premium Support 3yr.	$1350
Alienware	Premium Support Plus 4yr.	$1,900	Alienware	Premium Support 4yr.	$1750
	Note: All prices are before GST			Note: All prices are before GST

Support	Premium Support	Premium Support Plus
Hardware repair service delivery	Onsite	Onsite
Battery coverage	Not Included	Not Included
Direct access to Dell support experts	✓	✓
Single resource for Hardware and Software expertise	✓	✓
How-to and help with popular Software like Microsoft, Adobe, browsers and more	✓	✓
Help with wired/wireless network set up	✓	✓
How-to and help for antivirus set up	✓	✓
How-to and help for data backup and restore	✓	✓
Collaborative Software support	✓	✓
Proactive issue detection, notification, and case creation by Support Assist	✓	✓
Predictive issue detection & resolution for failure prevention by Support Assist		✓
Agent Led Virus and Malware removal & performance resolution	✓ Best Effort	✓
Automated PC Maintenance & Optimization for maximum performance by Support Assist		✓
Automated removal of Virus & Malware by Support Assist		✓
Accidental Damage Repair for drops, spills 1 per year *TNC Applied) Support Contract covers accidental damages 1 per year active after 30 days from Support Contract purchase or new Support Contract start date whichever is later.		✓
Personalized help with popular Parental Controls Software		✓

*Kindly note, any existing issues will not be covered under the extended support contract if the support contract has expired.

Please feel free to reply to this email for further discussion or any concerns, alternatively you can call me using following information as well: - Ph- 1-800 812 392 , Ext 6451071

Please do not remove your unique tracking number from subject line!

Thanks & Regards,

Varun R

Inside Sales Rep 3

Dell EMC | APOS Services

Australia 1-800 812 392

New Zealand 0800-442-078

Business Hours: Mon-Fri 9 AM- 6 PM (AEST)

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