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8 Posts
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October 10th, 2025 20:43
Second Hand PC & Warrenty Information - What Do I Do?
Hi. I have recently purchased a secondhand PC from a seller on eBay. And, there are major things wrong with it. But, of course, these faults were already known to me at the time of purchase.
I have access to Service Tag and Express Service Code information. It is present on my screen. I haven't gone any further than the on-screen information you see. Do I still need to contact the eBay seller for further information, or can I proceed on from there? This is my first time at this.

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ejn63
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29.6K Posts
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October 10th, 2025 20:47
You don't have a warranty until you transfer ownership, so start there.
You will need the current, registered owner's information from the seller.
https://www.dell.com/support/assets-transfer/en-us/ownershiptransfer