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July 11th, 2025 10:25

Request for Dedicated Technical Support Dell OptiPlex 3090

Dear Dell team, 
We're experiencing persistent issues with Dell OptiPlex 3090 systems (i5 and i7 configurations) purchased in 2022. Despite multiple attempts to resolve problems, performance remains poor, and users continue to face difficulties.
Request:
We'd like to ask for a dedicated technical team to look over and resolve the issues with these systems.
Your prompt attention would be greatly appreciated and would help us ensure smooth operations.
Details:
- Model: Dell OptiPlex 3090
- Quantity: 100 PCS
- Purchase Year: 2022
- Location: Jagati Publications, Hyderabad, Telangana
Looking forward to your assistance.

<Private data removed from public view. DELL-Admin>

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28.6K Posts

July 11th, 2025 10:55

If the systems are still under warranty, contact Dell with the specific issues.  It will help to have the results of the Dell diagnostics before you do (F12 at powerup).


These systems must be nearing or past the warranty period -- if that's the case and you need that level of support, youc an can arrange that with Dell, but may be better off contacting a local computer technician for assistance.

1 Rookie

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2 Posts

July 11th, 2025 11:34

Request for SSD Upgrade:

Dear Team,

I've observed that most issues with our Dell Optiplex 3090 desktops stem from HDD-related problems. After upgrading to SSDs, systems perform significantly better.

Request:

Considering the improvement, I kindly request replacing HDDs with SSDs in all systems to enhance performance and reduce issues.

Benefits:

1. Improved system speed
2. Reduced downtime
3. Enhanced user experience

Looking forward to your feedback."

10 Elder

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28.6K Posts

July 11th, 2025 11:44

That's pretty much standard now - very few systems ship with hard drives unless they're purchased under extreme budgetary constraints.

If you need upgrades, you can arrange that but it won't be free of charge. 

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