Unsolved
1 Rookie
•
7 Posts
0
17
May 27th, 2025 22:06
Refusing Customer on a valid warranty on a resold 3x 6k Laptop?
<Violations removed. Read the Forum Code of Conduct. Incorrect. The warranty is assigned to the original purchaser. DELL-Admin>
All my life used only Dell Laptop! All my family and friends used DELL on my recomendation, and now you guys are refusing me on a 6k Laptop that has valid warranty?
The 16GB GPU FAN vibrating the whole thing an loud as it its not even possible to be in the same room? And now you deny service because I can't have warranty transfer because the sellers seller is no longer available?
Let me tell you, you provide warranty on machines not on people. I'm the owner of the machine and I have proof of purchase! If this will not be resolved I will never buy a DELL again nor my friends and family!
vojnar
1 Rookie
•
7 Posts
0
May 27th, 2025 22:13
<Posting a private direct message from Dell to you in public is not allowed. The warranty is legally assigned to the original purchaser until "they" transfer the ownership to you. DELL-Admin>
(edited)
vojnar
1 Rookie
•
7 Posts
0
June 21st, 2025 16:53
Did you work this out??????
vojnar
1 Rookie
•
7 Posts
0
June 21st, 2025 17:49
Dear Sakshi
I wonder if your heartfelt empathy with your warmest regards what thinks about these videos. Should a 6k dell laptaop with warranty should work like this and If you completly ok how you handle this and covering yourself that the seller did not overwrite the warranty onto my name, when I bought this laptop with warranty!!!!??????? I do have 100k followers in Hungary in social media, so let me know what your warmest thought!!!!!!!!!!!!!!!!!!!!!! Im a 30+ years of dell customer, bought only dell in this period!!!!!
https://www.youtube.com/shorts/tlrMkSOTTXQ
https://www.youtube.com/shorts/0eI_e6LRulM
(edited)
vojnar
1 Rookie
•
7 Posts
0
June 26th, 2025 18:57
Is this how you treat customers, deleting previous replies? Lol never buy dell again. You have just lost a 30 +years dell customer!
<Read the Forum Code of Conduct. DELL-Admin>
(edited)