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April 9th, 2025 13:44
Pending PayPal charge of $107.99 from Dell Marketing LP
On April 9 PayPal notified me that I had a pending charge of $107.99 from Dell Marketing LP. I have not ordered anything and I can’t initiate a dispute with PayPal because it is a “pending charge.” The message on my PayPal account says, "This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when Dell Marketing LP completes your order."
There is no authorized transaction and this is clearly a fraudulent charge. If Dell does not clear up this issue and release this pending authorization from my PayPal account immediately, you can be assured I will not purchase any Dell products in my lifetime.
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DELL-Cares
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April 9th, 2025 13:36
Hi,
Thank you for writing to us here about the pending charge on your PayPal account. Please be assured I'll have this checked & see what best can be done.
Before proceeding in this case, I need some information from you.
1)Do you have any Dell systems that you are using?
2)Is this the first time you've seen this charge on the account, or were there earlier charges as well?
3)Request you to send us a PM for a secure conversation.
DELL-Cares
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27.1K Posts
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April 9th, 2025 13:57
Hi,
Thank you for contacting Dell.
We really do apologize for the inconvenience this may have caused you. We have sent you a private message, we will be happy to help you.
Regards.
Jasperthor
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April 9th, 2025 16:14
@DELL-Cares 1) I have an old desk top computer that I purchased several years ago. Nothing since then.
2) This is the second time I've been notified by PayPal that I have a pending charge for the same amount.
3) I have no idea how to send you a PM.