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June 2nd, 2025 13:37
OLED Burn-in Warranty Coverage for Alienware AW3225QF in Poland
Hi,
I am interested in purchasing the Dell Alienware AW3225QF 32" 4K QD-OLED monitor. However, I have concerns about the OLED burn-in warranty coverage in Poland.
I understand that Dell offers a 3-year Advanced Exchange Service and Premium Panel Exchange (including coverage for OLED burn-in) for this monitor. However, I've learned that this coverage may only be available for direct purchases from Dell.
Since Dell Poland does not sell this monitor directly and redirects customers to authorized partners, I would like to clarify:
- Is the OLED burn-in warranty valid if I purchase the monitor from an authorized Dell partner in Poland?
- If not, are there any options for Polish customers to obtain this burn-in coverage?
- Can you confirm in writing the warranty terms that apply to purchases made through authorized partners in Poland?
I would greatly appreciate official clarification on this matter before making my purchase decision.
Thank you for your assistance.
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