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June 10th, 2025 15:06
Not revieved any confirmation email amd invoice
I am searching for my order on my website its written no confirm order and have not recieve any invoice on my email but my money was deducted only transaction id is given on my email and written that your order is successful but on website i m trying to search for tracking detail through my phone number its not opening they deduct my money from upi
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JanJas
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June 11th, 2025 00:21
Need more information, please.
Who did you order it from?
Did you pay with a credit card?
(you may be able to cancel the transaction if you are not receiving the product).
Azeez khan
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7 Posts
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June 11th, 2025 12:41
@JanJas i have ordered from dell website its was adapter 65 watt rupee 1599 i have recieved the transaction id bank reference number and pay u id on my email not an invoice and i m trying to search for order status on website through my phone no. Which i have registered while ordering its showing no order. But they deduct my money from upi i will send you an exact screenshot which i have recieved but dont know where to send it i have ordered that adapter on 8 th june.
Azeez khan
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June 11th, 2025 12:45
@JanJas yes from google pay i paid not from credit card. Dell, please can you solve this problem? while ordering it was showing the expected date to delivered 29 june but i want to see my tracking details. so what should i do?
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JanJas
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June 11th, 2025 17:56
I would contact Dell Customer support and talk to a living human being. They should be able to figure this one out.
Azeez khan
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June 11th, 2025 18:17
@JanJas yess please solve this problem as soon as possible.
JanJas
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June 11th, 2025 19:10
@Azeez khan I meant that you will contact them.
Azeez khan
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June 12th, 2025 09:57
What are you trying to say ..first you are saying you will contact to them now you are speaking that i should contact now what the point how am i able to figure this out by myself ..this is really bad service of dell
Azeez khan
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7 Posts
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June 12th, 2025 10:20
This is what we call customer care..you are not even responding to my message properly. its been 5 days i have been searching through my phone no the tracking detail showing no order status. Sanwariatexpro account the money was transfer..
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