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2 Posts

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November 9th, 2023 07:37

new laptop delivery to Belgium

Dears,

I ordered a new laptop on 2 Nov 2023.

Status is "Label Created" for several days already.

Original delivery estimation date is next week (14-16 Nov 2023).

It seems UPS did not receive the package yet so they don't provide an accurate estimation date yet.

Is it on track for next week? Thanks

I can provide order number in private if needed.

Regards,

Marc N.

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28.7K Posts

November 9th, 2023 18:51

The system is likely in transit from the manufacturing plant in China to your home country.  You won't see the tracking link become active until it has passed through international shipping to whichever Dell logistics center is closest to your home.

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November 17th, 2023 07:44

Hello @ejn63​ 

The laptop arrived at the date estimated by Dell.

The status remained "Label Created" till almost the end.

I think you are right. The tracking does start only when the laptop arrives closed to the destination country. It means that China + international airplane are not covered. It is a pity because it means that 2/3 of the travel is not covered.

If any concerned readers read this I would say be patient and give the benefit of the doubt regarding the estimated date.

Best regards,

Marc

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