never receive a bill and I can’t make a payment

Question

I never receive a bill and I can’t make a payment. Ever since they took over dell it is awful. They are rude and disrespectful! They threaten me with a lawyer in voice mail. When it isn’t my fault that I had it set up on auto pay. And they took it off. I til the day can’t make a payment because they refuse to give me my account number!

DELL-Cares auto response · Answer

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

wsala · Answer

I'm having the same issue. I've never had this much trouble trying to pay someone. They don't listen and it really feels like they don't care. After this mess I don't think I'll be buying anything else from them.

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Customer Care

never receive a bill and I can’t make a payment

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