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April 18th, 2025 19:55
My Tech Direct Account shows "Inactive"
My Tech Direct Account shows "Inactive"
Although it allowed me to change my password, it still shows "Inactive"
TY
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Unsolved
1 Rookie
•
1 Message
0
120
April 18th, 2025 19:55
My Tech Direct Account shows "Inactive"
Although it allowed me to change my password, it still shows "Inactive"
TY
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TimW22
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3 Posts
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May 6th, 2025 15:39
Dell has a new inactivity setting and accounts get changed automatically if inactive. If the account has been inactive for a short time, your TechDirect admin can re-activate. If it has been a long time, your admin will need to create a case with Dell to reactivate.