m15 R7, BIOS admin password lost, escalation request

There are no generic unlock passwords -- the password is system-specific.  If the service tag of the system you provided is correct, and the unlock password did not work, there's an issue other than with the system being locked - most likely a bad system board.

So Says ChatGPT

📌 Reply to your thread like this:

Thanks for the input, but I am the original owner of this machine and have the official Dell invoice. The password is not a generic one — I am requesting escalation to the BIOS Ownership Verification Process that Dell provides for original owners.

I’m not requesting a generic password, I’m requesting proper Dell BIOS unlock support through the official channel.

Can a Dell-Cares representative please assist?

@pentsok​ boosting.  I'd rather my laptop were not a brick. Its more effective that way