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1 Rookie

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3 Posts

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August 29th, 2024 11:21

Laptop not getting on facing the problem again and again after since the 3rd month of buying.

I bought a laptop model dell g15 5511 in December 2022 .after 3 months it was not turning on so i visited the service centre they repaired it since it was in warranty after some days again i faced same problem 3 4 times . Let me ask one thing living in india spending 80 to 90 k for buying laptop for studies where we even could not afford it but still buying for essential use and you are selling us such faulty laptops which are to be repaired again and again .  If we are paying the amount we must also get the quality product but we are getting these type of laptop which after buying for 80 to 90k gets a problem with in 3 months how poor the quality is . I need a solution about it as i am feed up of this.

10 Elder

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28.6K Posts

August 29th, 2024 13:36

Dell's responsibility for the system ends when the warranty ends.  If you need an out of warranty repair, call and ask for an out of warranty repair cost estimate, or contact the repairer of your choice for the same.

10 Elder

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28.6K Posts

August 29th, 2024 11:32

Ask for a replacement system if three repairs for the same problem have been attempted to no effect.

1 Rookie

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3 Posts

August 29th, 2024 11:48

@ejn63​ but it is not in warranty 

1 Rookie

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3 Posts

August 29th, 2024 11:49

@ejn63​ 8 months have passed since the warranty is over.

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