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July 1st, 2025 14:51

Inspiron 13 5000, want new one or replacement for this

I bought an laptop 💻 (Inspiron 135000) in 2023 ! , after a year suddenly hinges are acting weirdly and it broke of right side first , then i go to service centre and repair/new one to fit then again after some time left side hinge , in 2024 start I changed that also and now in 2025 again the right side of it is broken, rn  i want new one or replacement for this , actually I'd be happy if u get me old one but not this series' kindly accept my request.

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56.8K Posts

July 1st, 2025 17:50

Per Dell policy, you may not get a new one or a different model. If the original Inspiron 13 5000 warranty is still valid, you get part replacements for the same model.

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July 1st, 2025 18:15

@DELL-Chris M​ how can warrenty left it's been 3 years that i bought 

Community Manager

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56.8K Posts

July 2nd, 2025 12:35

I cannot know the warranty status. I stated, "If the original Inspiron 13 5000 warranty is still valid...". Insert the private Service Tag HERE to find out.

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