Unsolved
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2 Posts
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11
July 1st, 2025 14:51
Inspiron 13 5000, want new one or replacement for this
I bought an laptop 💻 (Inspiron 135000) in 2023 ! , after a year suddenly hinges are acting weirdly and it broke of right side first , then i go to service centre and repair/new one to fit then again after some time left side hinge , in 2024 start I changed that also and now in 2025 again the right side of it is broken, rn i want new one or replacement for this , actually I'd be happy if u get me old one but not this series' kindly accept my request.
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DELL-Chris M
Community Manager
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56.8K Posts
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July 1st, 2025 17:50
Per Dell policy, you may not get a new one or a different model. If the original Inspiron 13 5000 warranty is still valid, you get part replacements for the same model.
harshx
1 Rookie
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2 Posts
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July 1st, 2025 18:15
@DELL-Chris M how can warrenty left it's been 3 years that i bought
DELL-Chris M
Community Manager
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56.8K Posts
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July 2nd, 2025 12:35
I cannot know the warranty status. I stated, "If the original Inspiron 13 5000 warranty is still valid...". Insert the private Service Tag HERE to find out.