I live in the USA, why am I getting that error message?

How do I get my Dell Rewards? I live in the USA, and I placed my new computer order in the USA. But I get a message like this:

“You are a Dell Rewards member of US region or country. Your Rewards will not be applicable in this country or region you logged in. Please verify the domain and switch account."

This post was created from this comment on different post