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4 Posts
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43
April 19th, 2025 16:42
How To Delete Account If "Information is from the third party"?
I used a Google account to sign in but it wont let me change anything because of some "Information is from the third party" nonsense. Being able to delete your own account is the most basic thing but I guess Dell cannot even do that right. Can anyone tell me how I can delete my account?
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DELL-Chris M
Community Manager
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56.9K Posts
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April 20th, 2025 19:58
(1) All we Forum Liaisons can do is block the DCF (Dell Community Forum) account and remove your Post if desired.
(2) We Forum Liaisons cannot do anything with a Dell purchase account. The instructions we received are as follows =
You must log into your Dell purchasing account
* Click your name on upper right
* Click My Account
* Click Account Settings
* Click Profile Settings
* Click Deactivate Account
Was your question for (1) or (2) ?
(edited)
ila123
1 Rookie
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4 Posts
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April 20th, 2025 20:42
My question was (2) and I already stated how whenever I click on "Edit Profile" or "Deactivate Account" it says I can't.
(edited)
DELL-Chris M
Community Manager
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56.9K Posts
0
April 21st, 2025 11:16
OK. Then you will have to communicate with DELL-Cares agents directly.
* Click DELL-Cares
* On right scroll down to, "Send this user a direct message"
* Explain that you are not able to deactivate your Dell.com purchasing account
ila123
1 Rookie
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4 Posts
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June 19th, 2025 00:01
@DELL-Chris M I tried that but it did absolutely nothing, it just spit out the usual bot message and didn't answer my question. All I want is to delete my purchasing account, how are you people so useless that you can't even do something so simple?
(edited)